Return and Refund Policy

Last updated: February 05, 2024

Thank you for choosing Snorkell.ai.

If, for any reason, You are not completely satisfied with our service, we invite you to review our policy on refunds and returns. This Return and Refund Policy has been created to reflect our commitment to customer satisfaction while considering the digital nature of our products.

The following terms are applicable for any services that you have subscribed to with us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Your Cancellation Rights

You are entitled to cancel Your Subscription within 14 days without giving any reason for doing so. The deadline for cancelling a Subscription is 14 days from the date on which You activated the Subscription or renewed it.

To exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We are informed about your decision to cancel your Subscription. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refunds

In order for the Service to be eligible for a refund, please make sure that:

We reserve the right to refuse refunds for any Subscription that does not meet these conditions in our sole discretion.

Exceptions

Some subscriptions may offer a non-refundable trial period. In such cases, the specific terms and conditions of the trial period will be provided at the time of subscription.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

This revised policy takes into account the digital nature of the services provided by Snorkell.ai, specifying the conditions under which refunds and cancellations can be requested, and outlines the process for doing so. It is designed to clearly communicate the terms to subscribers while protecting the interests of the company.